At At Peru Expedition, we value the trust you place in us when planning your adventures in the Andes. Therefore, we guarantee the total confidentiality, security, and responsible use of your personal data.
Below, we detail how we collect, use, and protect your information in accordance with current legislation.
1. Who is the Data Controller?
2. What Information Do We Collect?
To process your bookings and guarantee your safety on high-mountain routes (such as Salkantay or Ausangate), we collect the following data:
- Identification Data: Full name, passport number or DNI (National ID), date of birth, nationality, and gender (mandatory requirements for purchasing train tickets and entrance tickets to Machu Picchu).
- Contact Data: Email address, phone number (WhatsApp), and billing address.
- Health Information and Preferences (Sensitive Data): Dietary restrictions, allergies, pre-existing medical conditions, or physical fitness level (crucial for your safety during treks).
- Emergency Contact: Name and phone number of a contact person in your country of origin.
- Payment Information: Credit or debit card details are processed in a strictly encrypted manner through our authorized payment gateways (Visa, Mastercard, PayPal); At Peru Expedition does not store your banking details on its servers.
3. For What Purposes Do We Process Your Data?
Your personal data will be processed exclusively for the following purposes:
- Booking Management: Processing the purchase of your entrance tickets to archaeological sites, train tickets, tourist transport, hotels, and guiding services.
- Safety and Logistics: Monitoring declared health conditions to adapt route difficulty levels and guarantee immediate medical assistance if necessary.
- Communication: Sending you trip confirmations, detailed itineraries, acclimatization tips, and last-minute updates about your tour.
- Commercial Purposes (Optional): Sending you newsletters, special offers, or promotions from At Peru Expedition (you can unsubscribe from this at any time).
4. Data Transfer to Third Parties
To successfully operate your trip, At Peru Expedition must transfer certain personal data to strategic partners and government institutions on a mandatory basis:
- Ministry of Culture of Peru and SERNANP: For the issuance of personal and non-transferable tickets to Machu Picchu and the Inca Trail network.
- Railway and Land Transportation Companies: For issuing train tickets (Inca Rail/PeruRail) and private transfers.
- Lodging Establishments: For the mandatory guest registration at the hotels selected in your itinerary.
Important Note: We do not sell, rent, or trade your personal data with third parties unrelated to the direct operation of your trip.
5. Security Measures
We implement strict technical, organizational, and legal security measures to prevent the loss, misuse, alteration, or unauthorized access to your information. Access to sensitive data (such as passports or medical reports) is strictly restricted to operations staff and guides assigned to your route.
6. Your ARCO Rights (Access, Rectification, Cancellation, and Objection)
As the owner of your personal data, you have the right to control the information you share with us. You can exercise the following rights at any time:
- Access: To know what personal data we hold about you.
- Rectification: To request the correction of inaccurate or incomplete data (for example, a mistake in your passport number).
- Cancellation: To request that we delete your data from our databases when it is no longer necessary for the purposes for which it was collected (provided there is no legal obligation to retain it).
- Objection: To object to the use of your data for specific purposes (such as sending advertising).
How to exercise your rights?
Send an email to [admin@atperuexpedition.com] with the subject line “ARCO Rights”, detailing your request and attaching a digital copy of your ID document or passport to validate your identity. We will respond to your request within the timeframes established by Peruvian law.
7. Modifications to this Policy
At Peru Expedition reserves the right to update or modify this policy at any time to adapt it to new legislation or changes in our adventure services. Any changes will be published immediately on our website.
Last updated: July 2026.
